Shipping policy

Last updated: December 26, 2025

This Shipping Policy applies to all orders placed on Edit Beauty via editbeauty.ae, operated by Sukunat General Trading LLC.

1. Shipping Locations

We currently ship only within the United Arab Emirates (UAE).
We do not offer international shipping at this time.

2. Order Processing Time

  • Orders are processed within 1–2 business days after payment confirmation

  • Orders placed on weekends or public holidays will be processed on the next business day

Once your order is processed and dispatched, you will receive a shipping confirmation message.

3. Delivery Timeframes

Estimated delivery times within the UAE:

  • Standard Delivery: 2–5 business days

Delivery times are estimates and may vary depending on:

  • Courier availability

  • Delivery location

  • Weather conditions or unforeseen delays

4. Shipping Fees

Shipping charges (if applicable) will be:

  • Calculated and displayed at checkout before payment, or

  • Clearly mentioned on the product or checkout page

Shipping fees are non-refundable, except where required by law or in cases of incorrect or defective items.

5. Delivery Partners

We use trusted third-party courier services to deliver your orders safely and efficiently. Delivery timelines are subject to the courier’s operations.

6. Incorrect Address or Failed Delivery

Please ensure that your shipping address and contact details are accurate at checkout.

If a delivery fails due to:

  • Incorrect or incomplete address

  • Customer unavailability

  • Refusal to accept delivery

The customer may be responsible for:

  • Re-delivery charges

  • Non-refundable shipping costs

7. Damaged or Missing Items During Delivery

If your order arrives damaged or incomplete, please notify us within 48 hours of delivery by emailing us with:

  • Your order number

  • Clear photos or videos of the package and items

We will review the issue and provide a suitable resolution in accordance with our Return & Refund Policy.

8. Order Tracking

If tracking is available, tracking details will be shared with you once your order is dispatched. Tracking availability depends on the courier service used.

9. Delays Beyond Our Control

We are not responsible for delays caused by:

  • Courier service disruptions

  • Natural events or force majeure

  • Government restrictions or public holidays

However, we will assist you in tracking and resolving delivery issues wherever possible.

10. Contact Information

For shipping-related questions or assistance, please contact us:

Brand: Edit Beauty
Legal Entity: Sukunat General Trading LLC
Website: https://editbeauty.ae
Email: theedit1122@gmail.com
Address: Sharjah Media City, Sharjah, United Arab Emirates